Conclusion

Netta Architects has an established reputation as a respectable and talented architectural firm. With Mr. Netta at the helm of all operations, the company continues to grow and provide the ultimate service expected by their prospective clients. The company's competitive priorities are a significant factor for its success


Based on our analysis of Netta Architects' competitive priorities, quality was easily identified as the most significant priority. They are able to measure the quality of their services through client feedback as well as internal observation ensuring that the architect's work is fine tuned and is consistent with Mr. Netta's mission of providing excellent service for his clients.


Our observation were based of day-to-day operations, we came to the conclusion that the firm has successfully implemented a flow chart that works efficiently and consistently. Although Netta Architects has finely tuned their daily operations we were able to identify several opportunities that should be addressed. We would recommend that the firm establish a position that will be responsible for social media marketing. This will ensure that they are touching every prospective client and not just growing the business through word of mouth.


In conclusion, Netta Architects' ability to implement a flow chart that ties into their strong emphasis on quality is a significant advantage in the architectural industry. With the leadership of Mr. Netta, the firm has been able to successfully execute their strategy for nine-teen years and counting. If the firm would implement our recommendations they would complete a process that is already at an elite level.